terms and conditions

At 795 Detailing, we take pride in delivering a professional, high-quality service. In return, we simply ask that our customers respect our terms and policies.

As a fully mobile detailing service, we require a safe and suitable location to carry out our work. For the safety of our staff, customers and vehicles, we cannot work on busy main roads, heavily trafficked streets, narrow roads or pay-and-display car parks. We also require access to a standard mains power supply.

If your chosen location is unsuitable, please contact us before booking and we’ll do our best to arrange a suitable alternative.

All bookings require a deposit to secure your appointment. Your booking is not confirmed until the deposit has been received. Deposits are non-refundable, as your appointment time is reserved exclusively for you. Deposit amounts may vary depending on the service, location and time required.

If you need to rearrange your booking, please provide as much notice as possible. We will always do our best to accommodate a new date where possible.

While we always aim to arrive on time, unforeseen circumstances such as severe traffic, vehicle issues or emergencies may occasionally require us to rearrange your booking. If this happens, we’ll contact you as soon as possible to arrange the next available appointment.

If your vehicle requires significantly more work than expected due to excessive mud, pet hair, mould, bodily fluids or other heavy contamination, additional charges may apply. Please let us know before your appointment and, where possible, send us a few photos so we can provide an accurate quotation.

By booking with 795 Detailing, you confirm that you have read and agreed to these terms and conditions. Failure to provide a suitable working environment, repeated cancellations, or missed appointments may result in the loss of your deposit and, where appropriate, additional charges to cover the reserved appointment time.